Privacy Policy

Your trust is important to us, and we want to ensure that your personal information is protected. This Privacy Policy explains how we collect and use your personal information in relation to Kloudfuse products, services, events, and websites or applications that link to this Policy (together, the “Kloudfuse Products”). It also describes how you can control or exercise your rights related to your personal information.

Personal Information We Collect

We process information about you while providing the Kloudfuse Products. Below, we outline the kinds of information we collect:

Information You Give to Us

We collect information about you when you provide it to us directly.

• Your Kloudfuse account: When you create an account, we may collect your name, email address, profile picture, company name, postal address, phone number, and payment information.
• Support: We collect information you provide when you open a support request, such as your name, email address, title, and company.
• Other information submitted by you: This may include information from interactive features or forms you fill out on our websites.

Information We Collect Automatically

We automatically collect information about you when you access or use the Kloudfuse Products.

• Your use of the Kloudfuse Products: Information such as session date, time, duration, pages viewed, and the page you visited before our products.
• Device information: Collection of browser type, IP address, and the location of your device.
• Cookies and similar technologies: We use these to collect information about your interactions with our products, including identifiers, usage data, and session information.

Information We Collect from Other Sources

We may obtain information from external sources:

• Other services linked to your account: If you link your Kloudfuse account with other services, we may collect information like your name and email address.
• Our affiliates: Information from affiliates you interact with directly.
• Third parties: Information from third parties providing business information or public sources.

How We Use Personal Information

We use information about you for the following purposes:

• To provide the Kloudfuse Products: Manage accounts, process transactions, and send invoices.
• For research and to improve the Kloudfuse Products: Analyze trends and enhance services.
• To communicate with you: Send notifications, updates, security alerts, and administrative messages.
• For security: Detect and prevent fraud and illegal activities.
• To market and promote the Kloudfuse Products: Send promotional messages and create personalized advertising.
• To comply with legal obligations: Retain information for compliance and legitimate purposes.
• With your consent: For any other purposes you have consented to.

How We Share Personal Information

We may share your personal information as follows:

• Service providers: Third-party providers who work on our behalf.
• For legal reasons: In responses to requests for information or as required by law.
• Business transfers: During negotiations or in connection with a merger or acquisition.
• Affiliates: Sharing with affiliate companies for the purposes outlined in this policy.
• Marketing and analytics: Sharing with analytics and search-engine providers.
• Social Media: If our websites contain sharing features with third-party sites.
• Consent: With your consent or at your direction.

Security

We implement technical and organizational measures to protect your personal information from unauthorized access and unlawful processing.

Retention

We keep your personal information only as long as necessary for the purposes we collected it for, after which it will be deleted or archived.

Children

The Kloudfuse Products are not directed to individuals under the age of 16, and we do not knowingly collect or sell their personal information.

Your Choices

You have choices about how Kloudfuse collects and uses your personal information:

• Account information: Access, update or change information by logging into your account.
• Advertising: Opt out of promotional emails and phone calls.

Supplemental Notice for the EEA, UK, and Switzerland

This section provides details about the personal information processed under the GDPR. You have rights, such as:

• Right to access: Access your personal information in a portable way.
• Right to update: Request updates to your personal information.
• Right to delete: Request deletion of your personal information.
• Right to restrict processing: Request to restrict the processing of your personal information.
• Right to object: Object to processing in certain circumstances.
• Right to withdraw consent: Withdraw consent at any time.

Security Measures and Compliance

We comply with the EU-U.S. Data Privacy Framework and adhere to the principles regarding processing personal data received from the EU. We are subject to the investigatory and enforcement powers of U.S. Federal Trade Commission (FTC).

Changes to this Privacy Policy

We may update this Privacy Policy, and changes will be effective once posted.

Contact Us

If you have questions or concerns, please reach out to Kloudfuse, Inc, 20370 Town Center Ln, suite 211, Cupertino CA 95014; or privacy@kloudfuse.com.