User Guide to APM Traces

Overview

The APM Traces interface lets you explore raw trace and span data, apply filters by service, endpoint, span type, and other attributes, and drill into individual traces using a flame graph view.

Steps to Access the Traces Interface

1. Click the APM tab, and then the Traces option in the drop-down menu.

2. The Traces interface appears.

Using the APM Traces Interface

Information and Features

1. APM Traces Filters help you to determine what requires your immediate attention. For details, see APM Traces Filters.

• To show filters, expand the filters by clicking the icon in the top left corner of the page.
  • To hide the filters, click the icon in the top right corner of the filter panel.

2. Search for any tag on ingested spans.

3. Overall interval. The default is Last 5 minutes. Click the drop-down to use the time picker to select the appropriate time interval.

4. Refresh display: click to update the display.

5. The View type selector enables you to specify the view by selecting one of the following modes:

   • (List view)
   • ( Time Series view)
   • )
   • ( Table view)
   • ( Pie Chart view)
   • ( Heatmap view)

6. Select the Errors only option to report only on traces that contain an error.

7. From the Spans drop-down, select if you plan to examine all spans, service entry spans only, or trace root spans only.

8. Total Requests counter reports the number of requests that your system traces.

9. Compare option enables you to compare the time series to an earlier time interval.

10. Click (Explore Metric) icon to expand the chart to full size.

11. Click the icon, and select Show Log Scale option.

12. A chart of all traces that meet the filtering and time interval criteria will be displayed where you can hover your pointer over the chart to note the values of the metric and specific times.

View Full Size Chart

To see the full metric chart, click the icon to expand the chart to full size.

Adding to Dashboard

To add the current results to a dashboard, follow these steps:

1. In the interface, click the button.
2. Specify if you want to add to a New Dashboard or an Existing Dashboard.
3. Enter the name of the new dashboard and panel name for the new chart (if applicable).

Download Traces

To download the selected traces to your computer:

1. In the Traces interface, click (Download).
2. A dialog window appears with options to download as CSV or JSON.
3. Choose your preferred format and begin the download.